Terms and Conditions

Welcome to the Mercure Ardoe House Hotel & Spa Aberdeen. By using our services and making reservations, you agree to abide by the following terms and conditions. Please read them carefully.

1. General Information

These terms and conditions govern your use of our website and services provided by Mercure Ardoe House Hotel & Spa Aberdeen. By accessing our site and using our services, you confirm that you accept these terms and agree to comply with them.

2. Reservations

• Reservations can be made via our website, by phone, or in person.
• A valid credit card is required to secure your reservation. The card will be charged in accordance with our cancellation policy.
• Check-in time is from 3:00 PM, and check-out time is until 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.

3. Payment

• Full payment is due upon arrival unless otherwise specified at the time of booking.
• All rates are inclusive of VAT but exclude any applicable local taxes or fees that may apply.

4. Cancellation Policy

• Cancellations must be made in accordance with the cancellation policy specified at the time of booking.
• If a reservation is canceled outside the cancellation policy timeframe, you may be charged a cancellation fee as specified during the booking process.

5. Guest Conduct

• Guests are expected to conduct themselves in a manner that does not disturb other guests or staff.
• The hotel reserves the right to refuse service or remove any guest whose behavior is deemed inappropriate or disruptive.

6. Liability

• Mercure Ardoe House Hotel & Spa Aberdeen shall not be liable for any direct, indirect, or consequential loss or damage arising from your stay or use of our services.
• We recommend that you obtain travel insurance to cover unforeseen circumstances during your stay.

7. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time. Any changes will take effect immediately upon posting on this page. We encourage you to review these terms periodically.

8. Governing Law

These terms and conditions are governed by the laws of Scotland. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Scotland.

9. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Address: N Deeside Rd, Aberdeen AB12 5YP, United Kingdom

Thank you for choosing Mercure Ardoe House Hotel & Spa Aberdeen. We look forward to welcoming you!